Privacy Policy

Last updated: 28 June 2026

RecycleCorp ("we", "us", "our") provides same-day bulk waste removal and recycling services across Sydney, Australia. We respect your privacy and handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

  • Contact details: your name, phone number and email address.
  • Service details: your pickup address, the items you want removed, and any photos you send us for a quote.
  • Transaction details: when you book online (for example, a mattress pickup), payment is processed securely by our payment providers. We do not store full payment card details.
  • Usage data: when you visit our website we collect device and browser information, IP address, pages viewed and similar analytics through cookies and similar technologies.

How we use your information

  • To provide quotes, schedule and carry out collections, and contact you about your job.
  • To process bookings and payments.
  • To improve our website and services.
  • For marketing and advertising, including measuring and targeting our ads (you can opt out at any time).

Cookies, analytics & advertising

Our website uses cookies and tracking technologies, including third-party tools such as the Meta (Facebook) Pixel and Google Analytics / Google Ads, to understand website traffic and to measure and deliver relevant advertising. These providers may set cookies and receive information about your interactions with our site. You can control cookies through your browser settings and opt out of personalised advertising through the relevant platform settings (for example, your Meta and Google ad preferences).

Sharing your information

We share personal information only as needed to run our business, including with:

  • Service providers who help us operate, such as our e-commerce platform (Shopify), payment processors, and scheduling/CRM tools.
  • Advertising and analytics providers (such as Meta and Google) as described above.
  • Charities and recyclers that receive donated or recycled goods (without your personal details unless necessary).
  • Authorities where required by law.

We do not sell your personal information.

Data retention

We keep personal information only as long as necessary to provide our services and to meet legal, accounting or reporting requirements.

Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure.

Your rights

Under the Australian Privacy Principles you may request access to, or correction of, the personal information we hold about you, and you may ask us to delete it or stop sending you marketing. Contact us using the details below.

Contact us

RecycleCorp — please reach us through our Contact page, or email us at the address listed there. [Owner: add your preferred privacy contact email here.]

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.